Terms and Conditions

At TRAP237 we are committed to providing the highest quality products and customer satisfaction. If you are not completely satisfied with your purchase, we are here to help. Please read our return and refund policy below:

1. Eligibility for Returns:
   We accept returns for items that are defective, damaged, or if the wrong product was shipped to you. Returns must be requested within 14 days of receiving your order.
    
2. Condition of Items:
   To be eligible for a return, products must be in their original condition and packaging, unopened, and unused. Items that are perishable, such as fresh vegetables, cannot be returned.
    
3. Return Process:
   To initiate a return, please contact us at [Your Contact Information] with your order number and a description of the issue. We will provide you with instructions on how to return the product.
    

1. Refund Eligibility:
   Once we receive and inspect the returned item, we will notify you of the status of your refund. If your return is approved, we will process a refund to your original payment method. Refunds may take up to 7-10 business days to appear in your account, depending on your payment provider.
    
2. Non-Refundable Items:
   Certain items are non-refundable, including perishable goods (like fresh vegetables) and items that are damaged or used due to the buyer’s handling.
    
3. Shipping Costs:
   Shipping costs are non-refundable. You will be responsible for the return shipping costs unless the return is due to a mistake on our part (e.g., incorrect or defective items).
    

We currently do not offer direct exchanges. If you need a different product, please return the original item and place a new order.

If you have any questions or concerns about our return and refund policy, please don't hesitate to contact us at [Your Contact Information]. We are here to ensure your satisfaction with every purchase!

Thank you for choosing TRAP237.